At StuCollab, your privacy is paramount. We only share the information necessary to complete a task.
Helpers only see your college and task details.
Messages are encrypted in transit.
Your mobile number is NEVER shared with other users.
2. Secure Storage
We use industry-standard encryption to protect your sensitive data. Payout details (Bank Accounts, UPI IDs) are AES-256 encrypted and stored behind multiple layers of security.
3. Data Control
You have full control over your data. You can edit your profile or delete your account at any time from your Profile → Danger Zone. Upon deletion, your data enters a 30-day grace period, after which it is permanently removed. We do not sell your personal data to third-party advertisers.
4. Location & GPS Data
To provide a seamless physical community experience, we collect your approximate or precise location (with your consent) to:
Show you tasks and helpers that are physically near you.
Calculate accurate travel distances for "Physical Services."
Suggest safe and famous "Quick Pins" (Meetup Spots) for handovers.
Privacy Guarantee: We do not store a historical log of your movements. Your precise current location is used temporarily to connect you with nearby opportunities and is never shared publicly on the platform.
5. Event & Ticket Data
When you register for or organize an event on StuCollab:
Attendees: Your name and college are visible to the event organizer via the Attendee List. Your email and phone number are never shared with organizers.
Organizers: Your name, college, and event details are publicly visible on the event listing page.
Payment Data: Ticket payments are processed via Razorpay. StuCollab stores only the Razorpay payment ID — not card numbers or bank details.
Check-in Data: Check-in timestamps are recorded for event management and certificate eligibility purposes only.
6. Admin Access & Chat Privacy
StuCollab admins have limited, purpose-bound access to user data:
Chat History: Admin access to private chat history is strictly limited to tasks with active disputes or reports. Admins cannot browse general conversations.
Financial Data: Bank account details and UPI IDs are visible only to authorized Super Admin and Admin roles for payout processing.
User Profiles: Admin team members can view user profiles, email addresses (with permission), and activity history for moderation purposes.
Audit Trail: All admin actions (bans, refunds, role changes) are logged for accountability.
7. Third-Party Services
StuCollab uses the following third-party services to operate the platform. We share only the minimum data necessary for each service to function.
Supabase (Authentication & Database) — Stores user profiles, messages, tasks, and event data. Supabase servers are hosted in secure data centers. Supabase Privacy Policy
Razorpay (Payment Processing) — Processes all payments including event tickets and task escrow. Receives user email, phone, and payment instrument details (UPI/card). StuCollab does not store card numbers. Razorpay Privacy Policy
Cloudinary (Image Hosting) — Stores uploaded images including profile photos, task attachments, event banners, and ID verification documents. Cloudinary Privacy Policy
Google Maps Platform (Location Services) — Provides map display and geocoding for nearby task discovery and event venues. Receives your GPS coordinates when you enable location access. Google Privacy Policy
Google Cloud Vision AI (Identity Verification) — Processes ID documents (college ID, Aadhaar) uploaded for helper badge verification. Images are sent to Google servers for text extraction and immediately discarded after processing. Google Cloud Privacy Notice
8. Account Deletion
You can delete your StuCollab account at any time:
Go to Profile → Danger Zone → Delete My Account
Type "DELETE" to confirm
Your account enters a 30-day grace period during which you can contact us to restore it
After 30 days, all your personal data is permanently deleted
Active tasks with escrowed funds must be completed or cancelled before deletion