Privacy Policy

1. Data Visibility

At StuCollab, your privacy is paramount. We only share the information necessary to complete a task.

• Helpers only see your college and task details.
• Messages are encrypted in transit.
• Your mobile number is NEVER shared with other users.

2. Secure Storage

We use industry-standard encryption to protect your sensitive data. Payout details (Bank Accounts, UPI IDs) are AES-256 encrypted and stored behind multiple layers of security.

3. Data Control

You have full control over your data. You can edit your profile or request account deletion at any time. We do not sell your personal data to third-party advertisers.

4. Location & GPS Data

To provide a seamless physical community experience, we collect your approximate or precise location (with your consent) to:

• Show you tasks and helpers that are physically near you.
• Calculate accurate travel distances for "Physical Services."
• Suggest safe and famous "Quick Pins" (Meetup Spots) for handovers.

Privacy Guarantee: We do not store a historical log of your movements. Your precise current location is used temporarily to connect you with nearby opportunities and is never shared publicly on the platform.

5. Event & Ticket Data

When you register for or organize an event on StuCollab:

• Attendees: Your name and college are visible to the event organizer via the Attendee List. Your email and phone number are never shared with organizers.
• Organizers: Your name, college, and event details are publicly visible on the event listing page.
• Payment Data: Ticket payments are processed via Razorpay. StuCollab stores only the Razorpay payment ID — not card numbers or bank details.
• Check-in Data: Check-in timestamps are recorded for event management and certificate eligibility purposes only.

6. Admin Access & Chat Privacy

StuCollab admins have limited, purpose-bound access to user data:

• Chat History: Admin access to private chat history is strictly limited to tasks with active disputes or reports. Admins cannot browse general conversations.
• Financial Data: Bank account details and UPI IDs are visible only to authorized Super Admin and Admin roles for payout processing.
• User Profiles: Admin team members can view user profiles, email addresses (with permission), and activity history for moderation purposes.
• Audit Trail: All admin actions (bans, refunds, role changes) are logged for accountability.

7. Third-Party Services

StuCollab uses the following third-party services, each with their own privacy policies: Supabase (authentication & database), Razorpay (payments), Google Maps (location services), and Cloudinary (image hosting). We share only the minimum data necessary for these services to function.