Terms of Service

1. The Student Community Agreement

By using StuCollab, you are joining a peer-to-peer student support community. You agree to use the platform solely for lawful purposes and in a way that does not infringe the rights of others.

2. Escrow & Payments

StuCollab uses a secure Escrow system. When a "Poster" hires a "Helper," the funds are held by StuCollab. Funds are only released when:

• The Poster explicitly approves the work.
• A Dispute is resolved in favor of the Helper.
• A physical handover PIN is correctly entered by the Helper.

3. Academic Integrity & Honor Code

StuCollab is a tool for student-to-student support. We strictly prohibit any activity that violates university policies or Indian Law, including:

• Requesting or providing live support during graded exams or tests.
• Directly completing assessments for submission as your own work.
• Impersonation: Posting content that impersonates another person or entity.
• Harmful Content: Content that is pedophilic, invasive of privacy, or racially/ethnically objectionable.
• Misinformation: Information that is patently false or misleading.
• Security: Content that threatens the unity, integrity, defense, or sovereignty of India.

4. Liability & Offline Meetings

StuCollab is a technology facilitator connecting students. We are not responsible for, and provide no warranties regarding, the conduct of users during real-world meetups.

5. Event Ticket & Refund Policy

StuCollab Events provides a technology platform for organizing and attending events. The following terms apply to all event transactions:

• Ticket Sales: All ticket payments are processed via Razorpay and held by StuCollab.
• Organizer Cancellation: If an organizer cancels an event, all paid ticket holders are automatically queued for a full refund. Refunds are processed within 5-7 business days.
• Admin Cancellation: StuCollab reserves the right to cancel any event that violates community guidelines, safety policies, or Indian law. Paid attendees will receive full refunds.
• Attendee Cancellation: Individual ticket cancellations are not currently supported. Attendees who cannot attend are encouraged to transfer their ticket (if the organizer allows).
• No-Show Policy: No refund is issued if an attendee fails to attend a confirmed event.

6. Quick Help Terms

Quick Help connects students for time-sensitive physical and digital errands:

• Quick Help tasks are subject to the same Escrow and PIN-based handover rules as standard tasks.
• Quick Help is designed for small, campus-vicinity errands. StuCollab does not facilitate commercial courier or full-scale logistics services.
• Helpers should not accept requests involving restricted or illegal items.
• Both parties are expected to communicate exclusively through StuCollab messaging during the transaction.

7. Event Conduct Policy

All organizers and attendees agree to the following conduct standards:

• Organizers must not create misleading event listings, inflate attendance numbers, or misrepresent event details (speakers, prizes, venue).
• Attendees must behave respectfully at events. Harassment, intimidation, discrimination, or disruptive behavior will result in immediate platform ban.
• Content shared at events must comply with Indian law. Events promoting extremism, illegal activities, or hate speech are strictly prohibited.
• StuCollab may feature, moderate, or remove events at its discretion to maintain community safety standards.