Never worry about getting scammed. When you hire a helper, your payment is held in a secure **StuCollab Escrow** account. The money is only released to the helper AFTER you confirm that you have received the work.
✓ Helper is motivated to deliver quality work. ✓ Your money remains yours until you are satisfied.
Physical Handover Security
For physical items like records or notes, we use a unique **4-digit Security PIN** and a **Safe Location Pin.**
The Security PIN: Only give the PIN once you've received your item in-hand.
Campus Spots: Use our "Quick Pin" feature to select safe, known points like the Canteen or Library.
Non-Campus Safety: If you are meeting outside a campus (e.g., at home or in the city), **ONLY** meet in busy, well-lit, and public spaces such as station entrances, cafes, or public parks.
🚨 Safety Policy: Never invite a stranger into your private home or hostel room. Always set your "Meetup Pin" in a public area.
Academic Integrity Policy
StuCollab is an academic support platform, not an academic cheating service. We take intellectual honesty seriously. By using StuCollab, you agree to the following:
❌ Strictly Prohibited
Writing assignments, projects, or reports for submission as another person's work
Completing lab records, internship diaries, or thesis chapters for others to submit
Taking exams, tests, or quizzes on behalf of another student
Providing live answers during graded assessments or vivas
Creating content specifically designed to bypass plagiarism checkers
✅ Allowed & Encouraged
Tutoring, explaining concepts, and sharing study notes
Formatting, typesetting, printing, or binding already-written work
Research assistance, reference gathering, and bibliography compilation
Technical drafting support (CAD, circuit diagrams, data visualization)
Presentation design (PPT layouts) based on student-provided content
Proofreading and grammar correction
⚠️ StuCollab reserves the right to permanently ban users who violate academic integrity. Repeat offenders will be reported to their institutions.
Event Safety
StuCollab Events is a technology platform for organizing and discovering student events. We empower organizers with tools — but the organizer is solely responsible for event execution and safety.
Organizer Responsibility: Organizers must provide accurate venue details, ensure a safe environment, and handle attendee queries. Misleading event listings will be removed.
Public Venues: Attend events only at verified, public venues (college campuses, auditoriums, event halls). Never attend events at private residences.
In-App Communication: Use StuCollab messaging for event queries. Never share personal phone numbers or addresses before attending.
Report Events: If an event appears unsafe, misleading, discriminatory, or promotes illegal activities — report it immediately via the event page.
Quick Help & Delivery Safety
Quick Help connects students for fast physical errands — pickups, deliveries, and fetch-and-carry tasks. Safety is paramount for both parties.
PIN Verification: Always verify the 4-digit Handshake PIN before handing over any item. This is your proof of delivery.
Public Handoff Only: Meet at well-lit, public locations — canteens, libraries, building lobbies. Never enter private rooms for delivery.
Only Accept Nearby Requests: Don't travel long distances for Quick Help. It's designed for errands within your vicinity (campus, neighborhood).
Food Safety: For food delivery requests, only purchase from established eateries. Do not accept homemade food from strangers.
Report Suspicious Requests: Requests involving restricted items, illegal substances, or anything that makes you uncomfortable should be reported immediately.
Issue Resolution
If work is not delivered or doesn't meet requirements, you can "Raise a Dispute." Our Admin team reviews chat logs and evidence to make a fair decision on the escrow release. For events, organizers are responsible for refund processing upon cancellation — our admin team facilitates refunds within 5-7 business days.
Grievance Redressal (India)
In accordance with the **Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021**, StuCollab has appointed a Grievance Officer to handle user complaints.